In 2007 Joel Spolsky wrote a blog post about gnarly problems, called Where there’s muck, there’s brass. It basically argued that real benefit to consumers comes in solving gnarly problems not nice simple fun ones.
We’ve just had our own ‘mucky’ experience dealing with attachment searching in PST and MSG files. While the MSG format is nowhere near as complicated as the PST format both have nasty surprises when accessing the attachments.
However, once it was all up and running it was impossible not to have a silly grin watching a demo of FileLocator Pro finding some ‘secret’ text inside a PDF, attached to a MSG file, attached to an email in a PST file, that itself was zipped up and attached to an email in another PST file. How cool is that!
In ‘Other News’ we also have a new Q&A site. It’s the same sort of thing as StackOverflow but just for Mythicsoft products. Check it out: http://qa.mythicsoft.com