New help videos

We’ve recently added two new YouTube videos describing features customers are often unaware of:

Column Filters

Column filters provide a quick way to filter the results of a search. Quite often, when people ask difficult ‘How do I search for’ questions, the answer is to use Column Filters to refine the search. More information can be found here:

Index Searching Tips

Since the index interface doesn’t have separate fields for separate search features it can be harder to figure out how to describe your search. This video aims to show common index search techniques. More information can be found here:

What’s next?

We have a few more ideas for videos but if you would like to see a video on a specific feature please send the request to Technical Support.